Macquarie Bank
Creating a more rewarding online home loan experience
Product design
Part of the Macquarie Home Loans funnel that would triage users to see if they are suitable customers for Macqauire.
A collection of custom icons designed for the Home Loans App.
Many of the icons were animated to give the application pages some fun visual moments.
A borrowing calulator that we created to help new lenders discover how much they could potentially borrow.
An isolated Date Picker I styled and built for the Home Loans application.
Another animated icon I designed of a townhouse that was created for the Home Loans application.
A mobile prototype of the borrowing calculator experience.
An interface library was created to cover the entire home loan application journey, streamlining product updates and improving copy management.
Overview
Macquarie Bank has made a name for itself in the banking sector as a trustworthy and security-driven organisation. In 2019, the bank entered the online Home Loans market with a digital refinance application to compete with other online lenders.
Upon joining in 2021, the refinance journey and home loans product teams were in their early stages. My role was to build and maintain a more formalised product-specific design system and to help reevaluate the team's use of interface design to solve problems.
Notable milestones included migrating and reconstructing the Home Loans component library in Figma, designing and integrating a new purchase journey, establishing firmer spacing rules, introducing a formalised component QA process in JIRA, and creating more effective prototyping methods. In addition, the team worked on new features, ranging from smaller component rebuilds to full top-of-funnel lead capturing flows. The process involved working with multiple stakeholders in the organisation and balancing complex requirements with design aesthetic, allowing for exploration of solutions at a broader conceptual level before refining designs to meet timelines.
Credits
Role
Senior User Interface/Interaction Designer
Client
Macquarie Bank
Year
2022
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